Frequently asked questions

Frequently asked questions

• I don't understand how 0% interest is possible.

  

  We work with the financing partner cembrapay.ch und MF Group which enables us to offer you interest-free installment payments.
  
  In return cembrapay.ch a share of the profit from us. We have deliberately chosen this method to save you extra costs and to enable everyone to switch to e-mobility. Do you have any further questions? We are also happy to answer them by phone!

• Do I pay the same as if I were to pay everything at once?

  

  Yes, you don't pay a franc more with monthly installments than if you pay everything at once.
  
  Our 0% financing offer is completely interest-free for you.

• How can I calculate the monthly price?

  

  It's very simple! Take the total price and divide it by the desired term. Example:
  
  Gesamtpreis: CHF 4’320.
  Duration of the plan: 36 months
  Monatsrate: CHF 120 (4’320/36)

• When is the first installment due?

  

  After signing the contract, the payment slips will reach you within 1-2 weeks. However, the first installment is not due until the 1st of the month after next.
  Example: You sign the contract on October 15 - the first installment will therefore be due on December 1.

• Will my e-bike be delivered to my home?

  

  Yes, your e-bike will be delivered to your home fully assembled and ready to ride.

• Do I have the e-bike according to my plan?

  

  Yes, you pay the total price of your e-bike over the desired period.